This update covers:Naughty | Nice & The Night Before Christmas
Pre-orders are now open. We’ll share updates here as the puzzles move from design into print, and into the warehouse.
If you have questions, get in touch at admin@flipsipuzzles.com.
Behind the curtain
How a Flipsi comes to life
Every Flipsi puzzle begins as a pre-order. Here's why we work that way, what happens next, and what to expect from the moment you reserve your story.
The honest part
Why we pre-order
At Flipsi, we create our collections in small, intentional batches. Pre-orders help us make the right number of puzzles, reduce overproduction, and give our community first access to new artwork before each collection is released.
“Pre-ordering isn't a wait. It's a seat at the table while the story is still being printed.”
When you pre-order a Flipsi, you're part of how it comes into the world. We'll keep you in the loop the whole way through.
What happens next
From order to door
A typical Flipsi pre-order moves through four stages. Timing varies by collection, and the exact dates are always shared on the product page.
I
Stage one
Reserved
Your order is confirmed and your puzzle is set aside in the upcoming batch.
II
Stage two
In production
Printing, finishing, and assembly begin. We share progress as the collection moves through production.
III
Stage three
At the warehouse
Stock arrives at our fulfilment centres and orders are packed in the order they were placed.
IV
Stage four
On its way
Your tracking email arrives, and your Flipsi is officially on the move.
Available now
Currently open for pre-order
New Release
Balcony Escapes & The Views They Behold
Three double-sided puzzles. Build the balcony. Discover the view on the surprise side.
Reserve your copyTwin Pack in Production
Naughty | Nice & The Night Before Christmas
A double-sided twin pack bringing two Christmas villages to life — one nice, one a little naughty.
Reserve your copyNew Release
Horrors Unearthed & Tales Time Forgot
Three Victorian horror stories, reimagined through double-sided puzzles and 34-card story decks. Pre-orders open until stock is reserved.
Reserve your copyIn production right now
Pre-order updates
The latest on collections currently in production. Click any collection to read its update.
Naughty | Nice & The Night Before ChristmasJust opened
Horrors Unearthed & Tales Time ForgotUpdated May 2026
This update covers:Horrors Unearthed Flipsi Set · Spectre Bride · Lost Hearts · Marble Hands
Production is well underway, and everything is shaping up beautifully. External factors at our manufacturing facility have shifted our timeline, with our updated delivery window now landing in June, from the original April/May estimate.
We're monitoring things closely and will keep you posted as production progresses.
If your order was intended as a gift and the new timing is a concern, please get in touch atadmin@flipsipuzzles.com— we'd love to help find a solution in the meantime.
Haunted Places I & IIUpdated May 2026
This update covers:Haunted Places 1 Flipsi Bundle · Haunted Places 1 Flipsi Set · Haunted Places 2 Flipsi Bundle · Haunted Places 2 Flipsi Set
Production is well underway, and everything is shaping up beautifully. External factors at our manufacturing facility have shifted our timeline, with our updated delivery window now landing in June, from the original April/May estimate.
We know delays are never fun, and we really appreciate your patience. These puzzles are going to be worth the wait.
If your order was intended as a gift and the new timing is a concern, please get in touch atadmin@flipsipuzzles.com— we'd love to help find a solution in the meantime.
The fine print, in plain English
Shipping & refunds
When you'll be charged
Payment is taken at the time of pre-order. This secures your place in the run and lets us begin production with confidence.
When it ships
We ship from warehouses in Las Vegas, Pennsylvania, and Australia. Once your collection is ready, orders go out in the order they were placed.
Changing your mind
You can cancel a pre-order any time before we send the final processing notice. After that point, your order is moving into fulfilment and our standard returns policy applies once it arrives.
Common questions
Things people often ask
When will my pre-order ship?
Estimated shipping timelines are listed on the product page for each pre-order collection. We'll also send updates as your puzzle moves through production, quality checks, freight, and fulfilment. If the timeline shifts, you'll hear from us.
Will I be waiting months?
Sometimes, yes. A Flipsi pre-order reserves your copy before stock arrives at our warehouse, and depending on where the collection is in production, the wait can be three to six months. The estimated shipping window is shown on each product page before you order.
Can I cancel my pre-order?
Yes. You can cancel any time before we send the final processing notice. Once your order moves into final processing or fulfilment, we may not be able to cancel or make changes.
What happens if there's a delay?
Because pre-orders are made before stock is in hand, timelines can occasionally shift during production, quality checks, freight, or fulfilment. If that happens, we'll let you know what has changed, where things stand, and what to expect next.
What if I order pre-order and in-stock items together?
If your order includes both pre-order and in-stock items, they may ship together once the pre-order item is ready. If you'd like your in-stock items sooner, we recommend placing separate orders.
Can I add to an existing pre-order?
If your order hasn't moved into final processing, yes. Reply to your confirmation email and we'll combine the orders so you only pay shipping once.
What if I move house before it ships?
Send us your new address as soon as you can. We'll update your order at no charge, as long as it hasn't left the warehouse.
~
“Pre-ordering isn't a wait. It's a seat at the table while the story is still being printed.”