frequently asked questions

Our double-sided surprise puzzles have original and vibrant artwork on both sides that each tell a visual fictional tale. On one side, there is a picture that you will see on the box. The other side is a surprise image that relates to the front image, that is only revealed once you have assembled the puzzle and flipped it over.

Once completed, our puzzles are designed to be flipped over. So we needed to think about an overall size that would make the act of flipping the puzzle over simple and comfortable to do. We experimented with different size jigsaw puzzles and found that a 500-piece jigsaw puzzle was ideal: not too big to flip over, yet challenging enough for puzzlers.

A Flipsi Puzzling Board is a fantastic way to flip a Flipsi Puzzle over and keep your puzzle safe and secure in between sessions. The board is made from premium durable cardboard with a lush, red velvet puzzling surface.

The short answer is no. You can do a Flipsi Puzzle on any flat surface and then either:

1. Carefully lift the puzzle with two hands from two corners at the top and gently flip it over

2. Use two pieces of cardboard: one to lay the puzzle on and another to put on top of the completed puzzle, to hold it in place as you flip the puzzle over.

Of course, we highly recommend investing in a Flipsi Puzzling Board, Flipsi Complete, or Flipsi Bundle, as the board is excellent to puzzle on and keep your puzzle secure between sessions. You will also be able to use the board for future Flipsi Puzzles.

Yes! The front pieces (Haunted Place side) will feel slightly different to the back pieces (surprise side). So even though there is art on both sides, sorting out which side is which can be done by touch alone.

USA: Ships from New Jersey with standard shipping from $6.95 - $9.95 (4-8 business days).

Australia: Ships from Sydney with standard shipping from $6.95 - $9.95 (4-8 business days).

*Free shipping on Flipsi Bundles & all orders over $100

We currently have Fulfilment Centres set up in the USA and Australia. This means we can ship worldwide, but customers outside Australia and the USA will be responsible for their local customs, duties and taxes. In the future, we will set up Fulfilment Centres in other countries. For now, if you are keen to get a Flipsi Puzzle or two, please get in touch with us for a quote on shipping to your country.